El Polo Hotel & Suites | Hotel in Lima

| 8.4 (108 Reviews) |  5 Bathrooms  13 Guests
Santiago de Surco Hotel | El Polo Hotel & Suites

Hotel in Santiago de Surco, Lima

Featuring an on-site restaurant, El Polo Hotel & Suites offers accommodations in Lima. Free Wi-Fi access is available and the property is located 1640 feet from Centro Empresarial de Surco. Rooms at El Polo Hotel & Suites feature air conditioning, a TV, private bathroom and a mini-bar. Some rooms have a kitchenette and a seating area. Breakfast is included. At El Polo Hotel & Suites guests will find a hot tub, a 24-hour front desk and a bar. The property offers free parking and a fitness center is available just outside the property. El Polo Hotel & Suites is located 0.9 mi from Jockey Plaza Convention Center and 1.2 mi from Oro Museum. Jorge Chávez International Airport sits 17 mi away.

El Polo Hotel & Suites is located in Lima.

This 49 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Fireplace/Heating, Restaurant, and several others. This is a 5 star rated property and has over 108 reviews with the average score of 8.4 . Coming to Lima and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 49 Bedrooms Hotel if you want to learn more about this place in Lima. These details are authentic, as they are provided by our partner, booking.com.

This El Polo Hotel & Suites in Lima is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “El Polo Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Bar
Parking
  • Parking
  • Free parking
  • Accessible parking
  • Private Parking
  • Parking on site
  • Parking garage
Accessibility
  • Wheelchair accessible
Activities
  • Fitness center
  • Happy hour
  • Massage
General
  • Wifi in all areas
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Heating
  • Family rooms
  • Elevator
  • Facilities for disabled guests
  • Soundproof rooms
  • Safe
Guest Services
  • Dry cleaning
  • Room service
  • Suit press
  • Baggage storage
  • Shuttle service
  • 24-hour front desk
  • Laundry
  • Currency exchange
  • Meeting/Banquet facilities
  • Packed lunches
  • Shuttle service (additional charge)
  • Tour desk
  • Airport shuttle
  • Daily housekeeping
  • Concierge
  • Grocery deliveries
  • Fax/Photocopying
  • Ironing service
  • Babysitting/Child services
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Based on local tax laws, peruvian citizens (and foreigners staying more than 59 days in peru) must pay an additional fee of 18% .to be exempt from this 18% additional fee (iva), a copy of the immigration card and passport must be presented, please note both documents are required for fee exemption. guests who are not able to present both documents will be required to pay the fee, foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in peru. this fee is not automatically calculated in the total costs for the reservation.

Reviews

Value for money:
7.23
Location:
9.04
Staff:
8.95
Facilities:
8.11
Comfort:
8.51
Cleanliness:
8.68
Christopher
Apr 8, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Quiet and clean
See All Reviews

Room Arrangement

Room Info Facilities
Senior Suite
Room Type: Suite
Room Size: 40 m2
Senior Suite

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet paper, Private bathroom, Toilet, Shampoo, Bathtub, Bathtub or shower, Free toiletries, Shower, Conditioner, Hairdryer

General

Iron, Heating, Safe, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels, Satellite channels, TV

Kitchen

Kitchenette, Kitchen, Cleaning products, Dining table, Coffee machine, Dishwasher, Wine glasses, Kitchenware

Outdoors

Balcony, Terrace

Living Area

Sofa, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet

View

View

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Suite Deluxe
Room Type: Suite
Room Size: 55 m2
Suite Deluxe

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Spa tub, Toilet paper, Private bathroom, Toilet, Shampoo, Bathtub or shower, Free toiletries, Shower, Conditioner, Hairdryer

General

Iron, Heating, Safe, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels, Satellite channels, TV

Activities

Hot tub

Kitchen

Kitchenette, Toaster, Kitchen, Cleaning products, Dining table, Coffee machine, Dishwasher, Wine glasses, Microwave, Kitchenware

Living Area

Sofa, Dining area, Sitting area, Desk

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Wardrobe or closet

View

City view

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Junior Premium
Room Type: Suite
Room Size: 25 m2
1 Queen bed(s) Bed
Junior Premium

Food & Drink

Minibar

Bathroom

Toilet paper, Private bathroom, Toilet, Shampoo, Bathtub, Bathtub or shower, Free toiletries, Shower, Conditioner, Hairdryer

General

Soundproof, Iron, Heating, Safe, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels, Satellite channels, TV

Activities

Hot tub

Living Area

Desk

View

View

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room amenities

Socket near the bed, Hypoallergenic pillow, Feather pillow, Adapter, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Senior Suite Twin
Room Type: Suite
Room Size: 55 m2
Senior Suite Twin

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet paper, Private bathroom, Toilet, Shampoo, Bathtub, Bathtub or shower, Free toiletries, Shower, Conditioner, Hairdryer

General

Iron, Heating, Safe, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels, Satellite channels, TV

Kitchen

Kitchenette, Kitchen, Cleaning products, Dining table, Coffee machine, Dishwasher, Wine glasses, Kitchenware

Outdoors

Balcony, Terrace

Living Area

Sofa, Dining area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet

View

City view

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Suite Deluxe Twin
Room Type: Suite
Room Size: 40 m2
Suite Deluxe Twin

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Spa tub, Toilet paper, Private bathroom, Toilet, Shampoo, Bathtub or shower, Free toiletries, Shower, Conditioner, Hairdryer

General

Iron, Heating, Safe, Laptop safe, Ironing facilities, Air conditioning

Media & Technology

Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels, Satellite channels, TV

Kitchen

Kitchenette, Toaster, Kitchen, Cleaning products, Dining table, Coffee machine, Dishwasher, Wine glasses, Microwave, Kitchenware

Living Area

Sofa, Dining area, Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet

View

City view

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Santiago de Surco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santiago de Surco hotel?

Check-in time for Santiago de Surco hotel starts counting from 1:00 PM and check-out is until 2:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santiago de Surco hotel have a swimming pool?

No, this Santiago de Surco hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santiago de Surco hotel?

Best-rates for the Santiago de Surco hotel starts from $174 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Wellness Facilities, Entertainment, Laundry, Security/Safety, Business Services, Guest Services, Child Friendly, Accessibility, Fireplace/Heating, Restaurant, Breakfast, Designated Smoking Area, Transportation/Shuttle, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santiago de Surco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santiago de Surco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santiago de Surco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santiago de Surco hotel?

Based on the information reported by the owner or manager, the Santiago de Surco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santiago de Surco hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD174
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