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Chuo Rentals Japan Osaka Osaka Chuo

Hotel New Otani Osaka | Hotel in Osaka

| 9.4 (2472 Reviews) |  1 Bathroom
Chuo Hotel | Hotel New Otani Osaka

Hotel in Chuo, Osaka

Along with 11 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and outdoor tennis courts.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Electronic bidet
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Free newspapers
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Desk
  • Safe
  • Phone
  • Slippers
  • Water-efficient showers only
  • Connecting rooms available
  • Heating
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
Breakfast
  • 2 bars/lounges
  • Room service available
  • 11 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 5520 for adults and JPY 3105 for children
  • Free tea bags/instant coffee
  • Free bottled water
  • Electric kettle
  • Refrigerator
Parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:00 PM
  • Wheelchair-accessible parking and van parking available
  • Airport shuttle at scheduled times
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Bus station shuttle (surcharge)
  • Covered self parking on site (JPY 2000 per night; includes in/out privileges)
  • Onsite parking options include a garage
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Elevator door width (inches): 43
  • Wheelchairs available on site
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Area rugs in public areas
  • Tile flooring in public areas
  • Stair-free path to entrance
  • Cobblestone flooring in public areas
  • Thin carpet in room
  • Doorbell and phone notification
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Stairway handrail height (inches): 35
  • Wheelchair-accessible path to elevator
Activities
  • Theme parks
  • Health/beauty spa
  • Boat tours
  • Bicycle rentals
  • Shopping
  • Fitness center
  • Art gallery
  • Shopping mall
  • Sauna
  • Bike parking
  • 2 outdoor tennis courts
  • Indoor pool
  • Lifeguards on site
  • Full-service spa
Entertainment
  • Streaming services
  • Netflix
  • Digital channels
  • 43-inch Smart TV
  • Hulu
General
  • Meeting rooms - 17
  • Japanese
  • English
  • At least 80% lighting from LEDs
  • Vegan dining options
  • Locally-owned & organized tours & activities
  • Vegetarian dining options
  • Designated smoking areas
  • Ballroom
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Gift shop/newsstand
  • Elevator
  • Banquet hall
Guest Services
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Indoor pool
  • Stroller
  • Refrigerator
  • Babysitting (surcharge)
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free wired internet
Outdoors
  • Lifeguards on site
Spa
  • Spa open daily
  • Hot tub
  • Body scrubs
  • Sauna
  • Manicures and pedicures
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 5520 for adults and jpy 3105 for children airport shuttle fee: jpy 1800 per person (one-way) airport shuttle fee per child: jpy 900 (one-way), (from 6 to 12 years old) covered self parking fee: jpy 2000 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) pool fee: jpy 6000 per night facilities fee: jpy 3850 per person and includes use of: sauna; hot tub; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) this property accepts credit cards and cash cashless transactions are available safety features at this property include a fire extinguisher and a smoke detector please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property the optional pool fee varies from jpy 5,000 - 6,000 per person, per entry. the listed optional pool fee applies to guest ages 13 and older for access to the pool. the pool fee for children ages 4-12 is jpy 2,000 per person, per entry. children ages 0-3 can access at no charge. please contact property for more details. for the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool. this property requires children 0-3 years old to wear waterproof pants in the pool. access to the night pool 6:30-10 pm is available for guests ages 18 and older by reservation only.

Reviews

Linda
Oct 7, 2026 06:53:49 AM
Review Score:   10
Summary: I thought the hotel was very beautiful! And the staff were amazing! I just thought the extra charges for the indoor & out door pools was a bit excessive. I think hotel guests should have lower complimentary rates for the use of the indoor pool in particular & the hot tub should be at a higher temperature for greater therapeutics!
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Room Arrangement

Room Info Facilities
Executive Heritage Suite, Non Smoking
Room Size: 1184 square feet m2
4 Twin Beds
Executive Heritage Suite, Non Smoking

General

Square meters - 110, Square feet - 1184, Number of living rooms 1, Bathrobes, Free cribs/infant beds, Number of bedrooms - 2, Park view, Ping - 33, Bed count minimum 4, Bed count maximum 4
Deluxe Single Room, Non Smoking
Room Size: 258 square feet m2
1 Twin Bed
Deluxe Single Room, Non Smoking

General

Square meters - 24, Square feet - 258, Bathrobes, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1
Family Suite for 4 People Non-Smoking
Room Size: 753 square feet m2
4 Large Twin Beds
Family Suite for 4 People Non-Smoking

General

Square meters - 70, Square feet - 753, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 21.16, Bed count minimum 4, Bed count maximum 4
Japanese Suite, Non Smoking, City View
Room Size: 646 square feet m2
4 Twin Futons Bed
Japanese Suite, Non Smoking, City View

General

Square meters - 60, Square feet - 646, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Bed count minimum 4, Bed count maximum 4
Deluxe Twin Room, Non Smoking, Castle View
Room Size: 322 square feet m2
2 Twin Beds
Deluxe Twin Room, Non Smoking, Castle View

General

Square meters - 30, Square feet - 322, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 9.05, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room, Non Smoking, Castle View
Room Size: 322 square feet m2
1 Queen Bed
Deluxe Double Room, Non Smoking, Castle View

General

Square meters - 30, Square feet - 322, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 9, Bed count minimum 1, Bed count maximum 1
Deluxe Triple Room, Non Smoking, Town View
Room Size: 431 square feet m2
3 Large Twin Beds and Twin Bed
Deluxe Triple Room, Non Smoking, Town View

General

Square meters - 40, Square feet - 431, Bathrobes, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Bed count minimum 3, Bed count maximum 3
Luxury Junior Suite, High Floor, Non-smoking
Room Size: 646 square feet m2
2 Twin Beds
1 Queen Bed
Luxury Junior Suite, High Floor, Non-smoking

General

Square meters - 60, Square feet - 646, Number of living rooms 1, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 18, Bed count minimum 1, Bed count maximum 2
Superior Twin Room, Non Smoking, Town View
Room Size: 322 square feet m2
2 Twin Beds
Superior Twin Room, Non Smoking, Town View

General

Square meters - 30, Square feet - 322, City view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, Non Smoking, Castle View
Room Size: 322 square feet m2
2 Twin Beds
Superior Twin Room, Non Smoking, Castle View

General

Square meters - 30, Square feet - 322, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Park view, Lever door handles, Wheelchair-width doorways, Height-adjusted amenities, Ping - 9.05, Lowered electrical outlets in bathroom, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Low-height bed, Grab bar - near toilet, Bathroom emergency pull cord, Toilet grab bar height (inches) - 28, Toilet grab bar height (centimeters) - 70, Low counters/sink height (inches) - 29, Low counters/sink height (centimeters) - 74, Doorway wheelchair width (inches) - 34, Doorway wheelchair width (centimeters) - 86, Low bed height (inches) - 20, Low bed height (centimeters) - 50, Bed count minimum 2, Bed count maximum 2
Suite - Selected at Check-in Non Smoking
Room Size: 646 square feet m2
2 Twin Beds
1 Queen Bed
Suite - Selected at Check-in Non Smoking

General

Room and bed type depend on availability check-in, Square meters - 60, Square feet - 646, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 18.15, Bed count minimum 1, Bed count maximum 2
Superior Double Room, Non Smoking, Castle View
Room Size: 322 square feet m2
1 Queen Bed
Superior Double Room, Non Smoking, Castle View

General

Square meters - 30, Square feet - 322, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 9.05, Bed count minimum 1, Bed count maximum 1
Superior Triple Room, Non Smoking, Castle View
Room Size: 430 square feet m2
3 Large Twin Beds and Twin Bed
Superior Triple Room, Non Smoking, Castle View

General

Square meters - 40, Square feet - 430, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 12, Bed count minimum 3, Bed count maximum 3
Economy Double Room, Non Smoking, Town View
Room Size: 258 square feet m2
1 Double Bed
Economy Double Room, Non Smoking, Town View

General

Square meters - 24, Square feet - 258, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1
Economy Double Room, Smoking, Town View
Room Size: 258 square feet m2
1 Double Bed
Economy Double Room, Smoking, Town View

General

Square meters - 24, Square feet - 258, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 7.25, Bed count minimum 1, Bed count maximum 1
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)
Room Size: 647 square feet m2
4 Large Twin Beds
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

General

Square meters - 60, Square feet - 647, Number of living rooms 1, Bathrobes, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 18.18, Bed count minimum 4, Bed count maximum 4
Suite for 3persons Selected at Check-in Non Smoking
Room Size: 646 square feet m2
3 Large Twin Beds and Twin Bed
Suite for 3persons Selected at Check-in Non Smoking

General

Room and bed type depend on availability check-in, Square meters - 60, Square feet - 646, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 18.15, Bed count minimum 3, Bed count maximum 3
Executive Junior Suite, Non Smoking
Room Size: 646 square feet m2
2 Twin Beds
Executive Junior Suite, Non Smoking

General

Square meters - 60, Square feet - 646, Number of living rooms 1, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 18, Bed count minimum 2, Bed count maximum 2
Luxury Connecting Suite, 4 Adults, Castle View
Room Size: 1184 square feet m2
4 Large Twin Beds
Luxury Connecting Suite, 4 Adults, Castle View

General

Square meters - 110, Square feet - 1184, Bathrobes, Free cribs/infant beds, Number of bedrooms - 2, Park view, Ping - 33.27, Bed count minimum 4, Bed count maximum 4
Superior Triple Room, Non Smoking, Town View
Room Size: 431 square feet m2
3 Large Twin Beds and Twin Bed
Superior Triple Room, Non Smoking, Town View

General

Square meters - 40, Square feet - 431, City view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 12.11, Bed count minimum 3, Bed count maximum 3
Run of The House, Smoking
Room Size: 323 square feet m2
2 Twin Beds
1 Queen Bed
Run of The House, Smoking

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 323, City view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 2
Superior Double Room, Non Smoking, Town View
Room Size: 322 square feet m2
1 Queen Bed
Superior Double Room, Non Smoking, Town View

General

Square meters - 30, Square feet - 322, City view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.05, Bed count minimum 1, Bed count maximum 1
Single Room, Smoking, Town View
Room Size: 215 square feet m2
1 Twin Bed
Single Room, Smoking, Town View

General

Square meters - 20, Square feet - 215, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 6.04, Bed count minimum 1, Bed count maximum 1
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed
Room Size: 747 square feet m2
3 Large Twin Beds and Twin Bed
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

General

Square meters - 69, Square feet - 747, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 21, Bed count minimum 3, Bed count maximum 3
Single Room, Non Smoking, Town View
Room Size: 215 square feet m2
1 Twin Bed
Single Room, Non Smoking, Town View

General

Square meters - 20.0, Square feet - 215, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 6.0, Bed count minimum 1, Bed count maximum 1
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
Room Size: 430 square feet m2
4 Large Twin Beds and Twin Beds
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

General

Square meters - 40, Square feet - 430, IndRm-RenoRecent-Month August, IndRm-RenoRecent-Year 2017, No cribs (infant beds), Number of bedrooms - 1, Park view, Ping - 12.08, Bed count minimum 4, Bed count maximum 4
Family Suite for 5 People Non-Smoking
Room Size: 753 square feet m2
5 Large Twin Beds and Twin Bed
Family Suite for 5 People Non-Smoking

General

Square meters - 70, Square feet - 753, Bathrobes, Free cribs/infant beds, Number of bedrooms - 1, Park view, Ping - 21, Bed count minimum 5, Bed count maximum 5
Run of The House, Non Smoking
Room Size: 322 square feet m2
2 Twin Beds
1 Queen Bed
Run of The House, Non Smoking

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 322, City view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.05, Bed count minimum 1, Bed count maximum 2
Economy Triple Room, Non Smoking, Town View
Room Size: 322 square feet m2
3 Large Twin Beds and Twin Bed
Economy Triple Room, Non Smoking, Town View

General

Square meters - 30, Square feet - 322, City view, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 3, Bed count maximum 3
Economy Triple Room, Non Smoking, Castle View
Room Size: 322 square feet m2
3 Large Twin Beds and Twin Bed
Economy Triple Room, Non Smoking, Castle View

General

Square meters - 30, Square feet - 322, No cribs (infant beds), Number of bedrooms - 1, Park view, Ping - 9.05, Bed count minimum 3, Bed count maximum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hotel New Otani Osaka has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel New Otani Osaka starts from $156 per night with includes Internet, Laundry, Bar, Parking, Designated Smoking Area, Accessibility, Business Services, Restaurant, Air Conditioner, Bedding/Linens, Guest Services, Breakfast, Heating, Kitchen, Wheelchair Accessible, Transportation/Shuttle, Spa, Entertainment, Pool, Sports/Activities, Wellness Facilities, Toiletries, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel New Otani Osaka is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel New Otani Osaka indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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