Lake Saroma Tsuruga Resort | Resort in Kitami

| 8.6 (120 Reviews) |  1 Bathroom
Kitami Resort | Lake Saroma Tsuruga Resort

Resort in Kitami

Along with 2 restaurants, this smoke-free resort has a bar/lounge and a steam room. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and laundry facilities.
Lake Saroma Tsuruga Resort offers 68 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Kitami resort provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the resort include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Bidet
  • Free toiletries
Bedroom
  • Air conditioning
  • Heating
  • Bed sheets
  • Premium bedding
  • Slippers
  • Safe
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)
  • Refrigerator
  • Free tea bags/instant coffee
  • Electric kettle
Parking
  • Free self parking on site
  • Free roundtrip airport shuttle from 10:00 AM - 4:00 PM
  • Electric car charging station on site
  • Free valet parking on site
  • Airport shuttle at scheduled times, on request
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
Activities
  • Bicycle rentals
  • Hiking/biking trails
  • Table tennis
  • Bicycle rentals
  • Hot springs
  • Steam room
  • Billiards/pool table
Entertainment
  • 32-inch LCD TV
  • Digital channels
General
  • Computer station
  • Gift shop/newsstand
  • Elevator
  • Front-desk safe
  • Vending machine
  • Library
  • Free newspapers in lobby
  • Banquet hall
  • English
  • Japanese
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Refrigerator
  • Laundry facilities
  • Laundry facilities
  • Tour/ticket assistance
  • Daily housekeeping
  • 24-hour front desk
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
Spa
  • Separate men/women areas in public bath
  • Outdoor mineral hot springs (onsen)
  • Indoor mineral hot springs (onsen)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 7:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: jpy 3300 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 11 lbs per pet) pets allowed for an extra charge of jpy 3300 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests traveling with a service animal must contact the property prior to arrival. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Manju
Mar 13, 2026 07:49:13 PM
Review Score:   10
Summary: We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Twin Room with Shower, Non Smoking (Lake View)
Room Size: 248 square feet m2
2 Twin Beds
Standard Twin Room with Shower, Non Smoking (Lake View)

General

Square feet - 248, Private bathroom, Number of bedrooms - 1, Shower only, Lake view, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Ping - 6.97, Bed count maximum 2
Economy Twin Room with Shower-Lakefront, Non Smoking
Room Size: 248 square feet m2
2 Twin Beds
Economy Twin Room with Shower-Lakefront, Non Smoking

General

Partial lake view, Square feet - 248, Private bathroom, Desk, Number of bedrooms - 1, Ping - 7, Shower only, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room, Non Smoking (Lake View)
Room Size: 495 square feet m2
3 Twin Beds and Twin Futon
Deluxe Twin Room, Non Smoking (Lake View)

General

Private bathroom, Shower/tub combination, Desk, Number of bedrooms - 1, Square feet - 495, Ping - 14, Lake view, Bed count maximum 3, Square meters - 46, Bed count minimum 3
Japanese Style Room,Non Smoking (Lake View)
Room Size: 484 square feet m2
4 Twin Futons Bed
Japanese Style Room,Non Smoking (Lake View)

General

Bed count minimum 4, Private bathroom, Shower/tub combination, Desk, Number of bedrooms - 1, Square feet - 484, Lake view, Ping - 13.6, Bed count maximum 4, Square meters - 45, Number of bathrooms - 1
Japanese & Western Style Room,Non Smoking (Lake View)
Room Size: 484 square feet m2
4 Twin Beds and Twin Futons
Japanese & Western Style Room,Non Smoking (Lake View)

General

Bed count minimum 4, Private bathroom, Shower/tub combination, Desk, Number of bedrooms - 1, Square feet - 484, Balcony, Lake view, Ping - 13.6, Bed count maximum 4, Square meters - 45, Number of bathrooms - 1
Moderate Twin Room-Lakefront, Non Smoking
Room Size: 495 square feet m2
3 Twin Beds and Twin Sofa Bed
Moderate Twin Room-Lakefront, Non Smoking

General

Partial lake view, Private bathroom, Shower/tub combination, Desk, Number of bedrooms - 1, Square feet - 495, Ping - 14, Bed count maximum 3, Square meters - 46, Number of bathrooms - 1, Bed count minimum 3
Superior Twin Room with Shower, Non Smoking (Lake View)
Room Size: 248 square feet m2
2 Twin Beds
Superior Twin Room with Shower, Non Smoking (Lake View)

General

Square feet - 248, Private bathroom, Desk, Number of bedrooms - 1, Shower only, Bathtub or shower, Lake view, Square meters - 23, Bed count minimum 2, Ping - 6.97, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Lake Saroma Tsuruga Resort starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Lake Saroma Tsuruga Resort does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Lake Saroma Tsuruga Resort starts from $231 per night with includes Spa, Restaurant, Bar, Toiletries, Laundry, Air Conditioner, Transportation/Shuttle, Security/Safety, Sports/Activities, Internet, Parking, TV, Balcony/Terrace, Accessibility, Business Services, Guest Services, Entertainment, Heating, Bedding/Linens, Fireplace, Kitchen, Wheelchair Accessible, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lake Saroma Tsuruga Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Lake Saroma Tsuruga Resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.