Is this Serenity Alma Heights pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serenity Alma Heights?

Check-in time for Serenity Alma Heights starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serenity Alma Heights have a swimming pool?

Yes, this Serenity Alma Heights has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serenity Alma Heights?

Best-rates for the Serenity Alma Heights starts from $175 per night with includes Laundry, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Bar, Guest Services, Restaurant, Parking, Pool, View, Ocean View, Accessibility, Business Services, Air Conditioner, Transportation/Shuttle, Toiletries, Child Friendly, Internet, Bedding/Linens, Wellness Facilities, Spa, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Serenity Alma Heights a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serenity Alma Heights wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serenity Alma Heights is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serenity Alma Heights?

Based on the information reported by the owner or manager, the Serenity Alma Heights indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serenity Alma Heights?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Serenity Alma Heights | Resort in Makadi Bay

| 9.2 (181 Reviews) | 1 Bathroom

Makadi Bay Resort | Serenity Alma Heights

Resort in Makadi Bay

Stylish beach retreat with 3 outdoor pools
Catch some rays on Serenity Alma Heights's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Serenity Alma Heights offers 515 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Iron/ironing board (on request)

Safe

Phone

Breakfast

Coffee/tea in common area(s)

3 bars/lounges and 1 poolside bar

Free buffet breakfast available daily 7 AM–10 AM

Room service available

4 restaurants

Free bottled water

Coffee/tea maker

Minibar

Electric kettle

Parking

Free beach shuttle

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Limo/town car service

Accessibility

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Scuba diving

Snorkeling

Private beach

Free water park access

Arcade/game room

3 outdoor pools

Children's pool

Sauna

Tennis

Billiards/pool table

Full-service spa

Outdoor tennis court

Fitness center

Entertainment

Satellite channels

LED TV

General

Conference center (5918 square feet of space)

Meeting room

Elevator

Gift shop/newsstand

ATM/banking services

Banquet hall

English

German

Russian

Arabic

Beach towels

Designated smoking areas

TV in lobby

Guest Services

Free water park access

Arcade/game room

Snack bar/deli

3 outdoor pools

Children's pool

Waterslide

Laundry facilities

Free children's club

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Beach umbrellas

Terrace

Beach loungers

Pool umbrellas

Balcony or patio

Spa

Turkish bath/hammam

Sauna

Body treatments

Massages

Manicures and pedicures

Spa open daily

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 12.0 per night.

Payment Policy

Airport shuttle fee: usd 25 per vehicle (one-way) rollaway bed fee: usd 12.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Fady

Dec 10, 2025 05:36:59 PM

Review Score: 10

Summary: Cleanliness, Food quality and the Staff

See All Reviews

Room Arrangement

Room Info	Facilities
Club Room, Pool View Room Size: 376 square feet m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 35, Extra bed count 1, Square feet - 376, Free cribs/infant beds, Ping - 10.57, Bathrobes, Pool view, Slippers, Bed count minimum 1, Bed count maximum 2
Family Room, Pool View (Interconnected) Room Size: 614 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 614, Number of bedrooms - 1, Ping - 17.26, Square meters - 57, Extra bed count 1, Free cribs/infant beds, Bathrobes, Pool view, Garden view, Bed count maximum 3, Bed count minimum 3
Premium Room - Side Pool View Room Size: m² 1 Double Bed	General Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Superior Room, Garden View Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Pool view, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Valentine's Special Offer Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1