Skip to main content

THE BLOSSOM HAKATA Premier | Hotel in Fukuoka

| 8.9 (3003 Reviews) |  1 Bathroom  66 Guests
Hakata Ekimae Hotel | THE BLOSSOM HAKATA Premier

Hotel in Hakata Ekimae, Fukuoka

Comfortable Accommodations

Rooms feature air-conditioning, bidet, hairdryer, refrigerator, work desk, free toiletries, shower, slippers, TV, and electric kettle. Executive lounge access is available.

Dining Experience

The modern restaurant serves French, Japanese, and European cuisines for lunch and dinner. Breakfast includes American, buffet, and Asian options.

Facilities

Guests can enjoy a sauna, fitness room, public bath, and child-friendly buffet. Additional amenities include a 24-hour front desk, full-day security, and luggage storage.

Location

Located in Fukuoka city center, 2.5 mi from Fukuoka Airport. Nearby public transport options enhance convenience. Highly rated for room cleanliness and location.

THE BLOSSOM HAKATA Premier is located in Fukuoka.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Parking, Accessibility, and several others. This is a 4 star rated property and has over 3003 reviews with the average score of 8.9 . Coming to Fukuoka and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this place in Fukuoka. These details are authentic, as they are provided by our partner, booking.com.

This THE BLOSSOM HAKATA Premier in Fukuoka is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “THE BLOSSOM HAKATA Premier”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Wellness Facilities
Restaurant
Guest Services
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
Parking
  • Parking on site
  • Parking garage
  • Parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Public Bath
  • Fitness
  • Sauna
General
  • Wifi in all areas
  • Heating
  • Designated smoking area
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Suit press
  • Vending machine (drinks)
  • 24-hour front desk
  • Baggage storage
  • Laundry
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, guests under the age of 18 can only check in with a parent or official guardian, an accommodation tax per person, per night is not included in the price and must be paid at the property.

License number: 福博保環第113096号

Reviews

Value for money:
8.41
Location:
8.93
Staff:
9.23
Facilities:
9.18
Comfort:
9.33
Cleanliness:
9.29
amelia
Oct 11, 2026 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Loved it. Really liked the public bath and sauna
Summary: All the staff were nice. Everything in the hotel was clean.
See All Reviews

Room Arrangement

Room Info Facilities
Moderate Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Moderate Double Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
Moderate King Room
Room Type: Double
Room Size: 27 m2
1 Queen bed(s) Bed
Moderate King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
Deluxe Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
Comfort Deluxe Twin Room with TATAMI space
Room Type: Twin
Room Size: 31 m2
2 Twin bed(s) Bed
Comfort Deluxe Twin Room with TATAMI space

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
HAKATA King Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
HAKATA King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
HAKATA Suite King Room
Room Type: Double
Room Size: 62 m2
1 King bed(s) Bed
HAKATA Suite King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
HAKATA Premium Twin Room
Room Type: Twin
Room Size: 44 m2
2 Full bed(s) Bed
HAKATA Premium Twin Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
HAKATA Suite Twin Room
Room Type: Twin
Room Size: 54 m2
2 Full bed(s) Bed
HAKATA Suite Twin Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
Triple Room
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
Triple Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
HAKATA Premium King Room
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed
HAKATA Premium King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

Layout

Window
Comfort Deluxe Triple Room with TATAMI space
Room Type: Triple
Room Size: 31 m2
2 Twin bed(s) Bed
1 Futon bed(s) Bed
Comfort Deluxe Triple Room with TATAMI space

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
Moderate Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Moderate Double Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
Moderate King Room
Room Type: Double
Room Size: 27 m2
1 Queen bed(s) Bed
Moderate King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
Deluxe Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
Comfort Deluxe Twin Room with TATAMI space
Room Type: Twin
Room Size: 31 m2
2 Twin bed(s) Bed
Comfort Deluxe Twin Room with TATAMI space

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
HAKATA King Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
HAKATA King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
HAKATA Suite King Room
Room Type: Double
Room Size: 62 m2
1 King bed(s) Bed
HAKATA Suite King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
HAKATA Premium Twin Room
Room Type: Twin
Room Size: 44 m2
2 Full bed(s) Bed
HAKATA Premium Twin Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
HAKATA Suite Twin Room
Room Type: Twin
Room Size: 54 m2
2 Full bed(s) Bed
HAKATA Suite Twin Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
HAKATA Premium King Room
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed
HAKATA Premium King Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
Comfort Deluxe Triple Room with TATAMI space
Room Type: Triple
Room Size: 31 m2
2 Twin bed(s) Bed
1 Futon bed(s) Bed
Comfort Deluxe Triple Room with TATAMI space

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed
Triple Room
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
Triple Room

Bathroom

Bidet, Conditioner, Shampoo, Free toiletries, Toothbrush, Toilet, Bath, Slippers, Shower cap, Shower, Towels, Toilet paper, Body soap, Hairdryer

General

Smoke alarm, Heating, Trash cans, Key card access, Safety deposit box, Ironing facilities, Air conditioning

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Pajamas, Socket near the bed

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for THE BLOSSOM HAKATA Premier starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this THE BLOSSOM HAKATA Premier does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the THE BLOSSOM HAKATA Premier starts from $176 per night with includes Wheelchair Accessible, Wellness Facilities, Restaurant, Heating, Internet, Parking, Accessibility, Security/Safety, Guest Services, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the THE BLOSSOM HAKATA Premier is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the THE BLOSSOM HAKATA Premier indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.