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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel | Hotel in Kyoto

| 9.4 (528 Reviews) |  1 Bathroom
Okazaki Hotel | THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Hotel in Okazaki, Kyoto

A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 3:00 am contactless check-in available late check-in subject to availability
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 3729 for adults and jpy 1864 for children spa fee: jpy 7000 per night hosted evening meal: jpy 9000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Lucien
Jul 29, 2026 01:12:13 PM
Review Score:   8
Summary: Our stay had both excellent and disappointing aspects. The hotel is luxurious and very well located, within walking distance of several museums. The breakfast was outstanding, with a wide variety of high-quality products. However, before our arrival we specifically emailed the hotel to request a quiet room. Despite this, we were initially given a room facing a busy street, with constant traffic noise directly outside our windows. This was very disappointing, especially since our request had been made in advance. After several unpleasant discussions and an initial request to pay an additional charge for a quieter room, the staff eventually agreed to move us to an equivalent room in a quiet location, without any extra cost. We appreciated the final outcome, but we believe this situation should have been handled much more professionally from the beginning. Overall, the hotel has many qualities, but the way our room request was managed affected our experience.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Okazaki hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Okazaki hotel starts from $195 per night with includes Bar, Internet, Designated Smoking Area, TV, Balcony/Terrace, Spa, Restaurant, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Breakfast, Child Friendly, Guest Services, Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Okazaki hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Okazaki hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.