Is this The Promenade Pondicherry pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Promenade Pondicherry have a swimming pool?

Yes, this The Promenade Pondicherry has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Promenade Pondicherry?

Best-rates for the The Promenade Pondicherry starts from $135 per night with includes Wellness Facilities, Restaurant, Breakfast, Internet, Laundry, TV, Wheelchair Accessible, Bar, Child Friendly, Barbecue/Outdoor Cooking, Balcony/Terrace, Security/Safety, Spa, Guest Services, Entertainment, Kitchen, Air Conditioner, Pool, Accessibility, Bedding/Linens, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Promenade Pondicherry a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Promenade Pondicherry wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Promenade Pondicherry is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Promenade Pondicherry?

Based on the information reported by the owner or manager, the The Promenade Pondicherry indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Promenade Pondicherry?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Promenade Pondicherry | Hotel in Puducherry

| 7.6 (149 Reviews) | 1 Bathroom

White Town Hotel | The Promenade Pondicherry

Hotel in White Town, Puducherry

Beach spa retreat walking distance from Pondicherry Promenade Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
The Promenade Pondicherry offers 38 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puducherry hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Pillow-top mattress

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Iron/ironing board (on request)

Slippers

Laptop-friendly workspace

Turndown service

Electrical adapters/chargers

Restaurant dining guide

Desk chair

Safe

Phone

Guidebooks/recommendations

Breakfast

2 restaurants and 1 coffee shop/cafe

Continental breakfast available for a fee daily 7:00 AM–10:00 AM: INR 806 for adults and INR 500 for children

1 poolside bar and 1 bar

24-hour room service

Free bottled water

Coffee/tea maker

Minibar

Electric kettle

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Train station pick-up shuttle (surcharge)

No onsite parking available

Limo/town car service

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible spa

8 stairs to reach property

Wheelchair-accessible registration desk height (inches): 48

Wheelchairs available on site

Wheelchair accessible (may have limitations)

Front entrance ramp

Elevator door width (inches): 180

Wheelchair-accessible path to elevator

Activities

Health/beauty spa

Outlet shopping

Full-service spa

Outdoor pool

Designer stores

Entertainment

Cable channels

Premium channels

32-inch LCD TV

General

Free newspapers in lobby

Elevator

Front-desk safe

Hindi

English

French

Arabic

Smoke-free property

Guest Services

Snack bar/deli

Rollaway/extra beds (surcharge)

Outdoor pool

Laundry facilities

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

BBQ grill(s)

Terrace

Picnic area

Spa

Spa open daily

Massage - Swedish

Massage/treatment rooms

Massage - deep-tissue

3 treatment rooms

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for inr 2000 per night. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately inr 806 for adults and inr 500 for children airport shuttle fee: inr 5000 per room (one way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: inr 2000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted to register at this property, guests who are indian citizens must provide a valid photo identity card issued by the government of india; permanent account number (pan) cards will not be accepted due to national regulations. travelers who are not citizens of india must present a valid passport and visa.

Reviews

Asha

Dec 4, 2025 03:58:19 PM

Review Score: 6

Summary: The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 Double Bed Room Size: 248 square feet m² 1 Double Bed	General Square feet - 248, Tile flooring in room, Desk, Ping - 7, Bed count minimum 1, Extra bed count 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 2 Twin Beds Room Size: 248 square feet m² 2 Twin Beds	General Square feet - 248, Tile flooring in room, Desk, Ping - 7, Extra bed count 1, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Double Bed Room Size: 452 square feet m² 1 Double Bed	General Raised toilet seat, Raised toilet seat height (centimeters) - 7, Ping - 13, Grab bar - near toilet, Toilet grab bar height (inches) - 5, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Toilet grab bar height (centimeters) - 13, Square meters - 42, Desk, Raised toilet seat height (inches) - 3, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 Double Bed, Sea View Room Size: 280 square feet m² 1 Double Bed	General Ping - 8, Tile flooring in room, Square feet - 280, Desk, Sea view, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, Multiple Beds Room Size: 258 square feet m² 2 King Bed and Double Bed	General Square feet - 258, Tile flooring in room, Desk, Ping - 7, Square meters - 24, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 Double Bed Room Size: 269 square feet m² 1 Double Bed	General Ping - 8, Square feet - 269, Tile flooring in room, Desk, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Twin Beds Room Size: 258 square feet m² 2 Twin Beds	General Square feet - 258, Tile flooring in room, Desk, Ping - 7, Square meters - 24, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2