Matsue New Urban Hotel | Hotel in Matsue

| 8.0 (1999 Reviews) | 19 Bathrooms 55 Guests

Matsue Shinjiko Onsen Hotel | Matsue New Urban Hotel

Hotel in Matsue Shinjiko Onsen, Matsue

Comfortable Accommodations

Matsue New Urban Hotel in Matsue offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, refrigerator, and TV, ensuring a pleasant stay.

Relaxing Facilities

Guests can enjoy a hot spring bath, terrace, and free bicycles. The hotel features a restaurant with a romantic ambiance, serving French, Japanese, and European cuisines for brunch, lunch, and dinner.

Convenient Location

Located 2.2 mi from Lake Shinji and 15 mi from Izumo Airport, the hotel is near attractions such as Lafcadio Hearn Memorial Museum (17-minute walk) and Izumo-Taisha Grand Shrine (24 mi). The surrounding area includes a hot spring area.

Matsue New Urban Hotel is located in Matsue.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Balcony/Terrace, Business Services, and several others. This is a 3 star rated property and has over 1999 reviews with the average score of 8 . Coming to Matsue and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Matsue. These details are authentic, as they are provided by our partner, booking.com.

This Matsue New Urban Hotel in Matsue is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Matsue New Urban Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Kid-friendly buffet

Kids' meals

Parking

Parking on site

Parking garage

Parking

Private Parking

Activities

Tour or class about local culture

Massage

Public Bath

Hot spring bath

General

Designated smoking area

Non-smoking rooms

Convenience store on site

Elevator

Safe

Soundproof rooms

Air conditioning

Heating

Guest Services

Vending machine (drinks)

Meeting/Banquet facilities

Concierge

Laundry

Fax/Photocopying

Suit press

Currency exchange

Dry cleaning

Baggage storage

ATM on site

24-hour front desk

Daily housekeeping

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Security/Safety

24-hour security

Security alarm

Smoke alarms

Key card access

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Physical distancing in dining areas

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Access to healthcare professionals

First aid kits available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Opening hours of public bath: 06:00 - 10:00; 12:00 - 24:00.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, an accommodation tax per person, per night is not included in the price and must be paid at the property, the property will be undergoing renovations from 2026-08-17 until 2027-03-15. during this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.

License number: 指令松保第101号の6

Reviews

Value for money:

7.73

Location:

8.04

Staff:

8.42

Facilities:

7.72

Comfort:

8.1

Cleanliness:

8.06

ジェームス

Jul 9, 2026 07:00:00 AM

Review Score: 5

Japan

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Japanese-Style Room - Non-Smoking - Main Building Room Type: Family Room Size: 16 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers, Bathtub General Smoke Alarm, Air conditioning, Safe, Trash cans, Key card access, Heating Media & Technology Flat-screen TV, TV, Telephone, Satellite channels Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Tatami (traditional Japanese flooring), Feather pillow, Non-feather pillow, Pajamas Layout Window Cleanliness & disinfection Hand sanitizer
Superior Japanese-Style Room - Non-Smoking - Main Building Room Type: Triple Room Size: 21 m² 3 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers, Bathtub General Smoke Alarm, Air conditioning, Safe, Trash cans, Key card access, Heating Media & Technology Flat-screen TV, TV, Telephone, Satellite channels Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Tatami (traditional Japanese flooring), Feather pillow, Non-feather pillow, Pajamas Layout Window Cleanliness & disinfection Hand sanitizer
Twin Room - Non-Smoking - Annex Room Type: Twin Room Size: 18 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers General Smoke Alarm, Air conditioning, Safe, Trash cans, Key card access, Heating Media & Technology Flat-screen TV, TV, Telephone, Satellite channels Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View City view, View Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Layout Window Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Twin Room with Lake View - Non-Smoking - Annex Room Type: Twin Room Size: 18 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers General Smoke Alarm, Air conditioning, Safe, Trash cans, Key card access, Heating Media & Technology Flat-screen TV, TV, Telephone, Satellite channels Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Layout Window Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Double Room - Non-Smoking - Main Building Room Type: Double Room Size: 12 m² 1 Full bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Layout Window Cleanliness & disinfection Hand sanitizer
Twin Room - Non-Smoking - Main Building Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Cleanliness & disinfection Hand sanitizer
Double Room with Small Double Bed - City Side - Non-Smoking - Annex Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet Services Wake-up service Bedroom Alarm clock, Linens View City view, Quiet street view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Double Room - Lake Side - Non-Smoking - Annex Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Double Room - City Side - Non-Smoking - Annex Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View City view, View, Quiet street view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room - City Side - Non-Smoking - Annex Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Streaming service (like Netflix), Telephone, Flat-screen TV, TV, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View City view, View, Quiet street view Services Wake-up service Bedroom Alarm clock, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room - Lake Side - Non-Smoking - Annex Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Streaming service (like Netflix), Telephone, Flat-screen TV, TV, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room with City View - Non-Smoking - Annex Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Streaming service (like Netflix), Telephone, Flat-screen TV, TV, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Internet Wireless internet View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Triple Room - Non-Smoking - Annex Room Type: Triple Room Size: 43 m² 3 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Streaming service (like Netflix), Telephone, Flat-screen TV, TV, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle, Washing machine Living Area Desk Internet Wireless internet Services Wake-up service Bedroom Alarm clock, Linens View City view, River view, Quiet street view Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Double Room with Small Double Bed - Non-Smoking - Annex Room Type: Double Room Size: 11 m² 1 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers, Bathtub Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Japanese-Style Room - Non-Smoking - Main Building Room Type: Twin Room Size: 21 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers, Bathtub General Smoke Alarm, Air conditioning, Safe, Trash cans, Key card access, Heating Media & Technology Flat-screen TV, TV, Telephone, Satellite channels Kitchen Refrigerator, Electric kettle Living Area Desk View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Tatami (traditional Japanese flooring), Feather pillow, Non-feather pillow, Pajamas Cleanliness & disinfection Hand sanitizer
Studio Twin Room - Non-Smoking - Annex Room Type: Twin Room Size: 15 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Pajamas Cleanliness & disinfection Hand sanitizer
Double Room with Small Double Bed - Non-Smoking - Main Building Room Type: Double Room Size: 11 m² 1 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Pajamas Cleanliness & disinfection Hand sanitizer
Double Room with Small Double Bed - Lake Side - Non-Smoking - Annex Room Type: Double Room Size: 15 m² 1 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Flat-screen TV, TV, Telephone, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room - Non-Smoking - Annex Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Bathroom Toilet paper, Private bathroom, Shower, Towels, Shampoo, Hairdryer, Toilet, Toothbrush, Body soap, Bidet, Free toiletries, Conditioner, Bathtub or shower, Slippers Media & Technology Streaming service (like Netflix), Telephone, Flat-screen TV, TV, Satellite channels General Smoke Alarm, Air conditioning, Trash cans, Key card access, Heating Kitchen Refrigerator, Electric kettle Living Area Desk View View, Lake view Services Wake-up service Bedroom Alarm clock, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Pajamas Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Room Selected at Check-In - Non-Smoking (No choice of bed preference) Room Type: Twin/Double 1 Twin bed(s) Bed

FAQ's

Is this Matsue New Urban Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsue New Urban Hotel?

Check-in time for Matsue New Urban Hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsue New Urban Hotel have a swimming pool?

No, this Matsue New Urban Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsue New Urban Hotel?

Best-rates for the Matsue New Urban Hotel starts from $99 per night with includes Designated Smoking Area, Wellness Facilities, Child Friendly, Security/Safety, Hot Tub, Parking, Accessibility, Sports/Activities, Restaurant, Guest Services, Laundry, Air Conditioner, Balcony/Terrace, Business Services, Fireplace/Heating, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsue New Urban Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsue New Urban Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsue New Urban Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsue New Urban Hotel?

Based on the information reported by the owner or manager, the Matsue New Urban Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsue New Urban Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Matsue New Urban Hotel | Hotel in Matsue

Hotel in Matsue Shinjiko Onsen, Matsue

Comfortable Accommodations

Relaxing Facilities

Convenient Location

Amenities

Facility Overview

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Reviews

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Cleanliness & disinfection

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